Another international visit at MBU – Montreux Business University.
On Monday 13th March 2017, we had the pleasure of having Dr. Louis P. Krüger and Professor Riaan Dirkse van Shalkwyk from UNISA – University of South Africa.
A seminar was delivered about the Research Focus Areas (RFA) in the Department of Operations Management at UNISA, a framework for the development of Total Quality Service (TQS) for Private Higher Education Institutions in South Africa and an overview of the 1st International Operations Management Conference to be held in South Africa from 2 -9 October 2017.
Students were happy to interact and ask questions to the speakers gaining greater insights into the importance of Operations Management, planning and the impact of quality assurance in providing business services. They have also learned about the how business challenges differ from Switzerland and their own countries compared to South Africa, enhancing their understanding for conducting business in different cultures and markets.